Effective Date: 08 September 2025
Last Updated: 07 September 2025
1. Agreement and Acceptance
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Gospel Music Africa ("GMA," "we," "us," or "our") regarding your use of our website, mobile applications, and related services (collectively, the "Platform").
By accessing, browsing, or using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must immediately discontinue use of our Platform.
2. Eligibility and Account Registration
2.1 Age Requirements
- You must be at least 13 years old to create an account
- Users between 13-17 years old must have parental/guardian consent
- You must be at least 18 years old to make purchases or enter into contracts
2.2 Account Creation
- You must provide accurate, complete, and current information
- You are responsible for maintaining the confidentiality of your account credentials
- You agree to notify us immediately of any unauthorized use of your account
- One person may maintain only one active user account
2.3 Account Verification
- Artist accounts may require additional verification for authenticity
- We reserve the right to verify user information at any time
- Failure to provide accurate information may result in account suspension
3. Acceptable Use Policy
3.1 Permitted Uses
You may use our Platform to:
- Stream, download, and share gospel music (subject to licensing terms)
- Create playlists and discover new music
- Interact with artists and other community members
- Access educational and inspirational content
- Promote gospel music events and ministries (where applicable)
3.2 Prohibited Conduct
You agree NOT to:
- Upload, share, or distribute copyrighted content without proper authorization
- Use the Platform for any illegal, harmful, or malicious purposes
- Harass, threaten, or abuse other users or community members
- Upload content containing profanity, violence, or sexually explicit material
- Attempt to hack, reverse engineer, or compromise Platform security
- Create fake accounts or impersonate others
- Distribute malware, viruses, or harmful code
- Violate any applicable laws or regulations
- Use automated systems (bots, scrapers) without explicit permission
3.3 Content Standards
All user-generated content must:
- Align with Christian values and biblical principles
- Be appropriate for all age groups
- Respect copyright and intellectual property rights
- Be free from hate speech, discrimination, or offensive material
- Comply with community guidelines and platform policies
4. Intellectual Property Rights
4.1 Platform Content
- GMA owns or has licensed rights to all Platform content, including design, software, text, and graphics
- Our trademarks, logos, and branding materials are protected intellectual property
- You may not reproduce, modify, or distribute our proprietary content without written permission
4.2 User-Generated Content
By submitting content to our Platform, you represent and warrant that:
- You own all rights to the content or have proper authorization
- The content does not infringe on third-party rights
- You grant GMA a non-exclusive license to use, display, and distribute the content
- The content complies with these Terms and applicable laws
4.3 Music Content
- Music available on our Platform is licensed for personal, non-commercial use
- Commercial use requires separate licensing agreements
- Download and streaming rights are subject to specific terms for each track
- Artists retain ownership of their original musical works
4.4 DMCA Compliance
We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). To report copyright infringement:
- Send written notice to: dmca@gospelmusic.africa
- Include all required DMCA information
- We will respond promptly to valid takedown requests
5. Privacy and Data Protection
5.1 Data Collection and Use
- Your use of the Platform is subject to our Privacy Policy
- We collect and process data necessary for Platform functionality
- You consent to data processing as described in our Privacy Policy
- We implement appropriate security measures to protect your information
5.2 User Responsibilities
- Provide accurate information when creating accounts
- Maintain the security of your login credentials
- Review and understand our privacy practices
- Report any privacy concerns or data breaches promptly
6. Payment Terms and Subscriptions
6.1 Subscription Services
- Premium subscriptions provide enhanced features and ad-free experience
- Subscription fees are charged in advance on a recurring basis
- Prices are subject to change with reasonable notice
- Refunds are provided according to our refund policy
6.2 Payment Processing
- All payments are processed through secure, third-party payment processors
- You authorize charges to your selected payment method
- Payment information is encrypted and protected
- You are responsible for any bank or payment processing fees
6.3 Cancellation
- You may cancel subscriptions at any time through account settings
- Cancellations take effect at the end of the current billing period
- No partial refunds for unused subscription time (except where legally required)
- Access to premium features ends upon cancellation
7. Artist Terms and Royalties
7.1 Artist Agreements
- Artists must enter into separate content licensing agreements
- All submitted music must comply with platform content standards
- Artists represent ownership or proper licensing of submitted content
- Additional terms may apply for verified artist accounts
7.2 Content Removal
- Artists may request removal of their content at any time
- GMA reserves the right to remove content that violates platform policies
- Content may be temporarily unavailable during technical maintenance
- Users will be notified of permanent content removals when possible
8. Third-Party Services and Links
8.1 External Links
- Our Platform may contain links to third-party websites and services
- We do not control or endorse external content or services
- Your use of third-party services is subject to their terms and policies
- We are not responsible for third-party content, products, or services
8.2 Integrations
- Social media integrations are subject to respective platform terms
- Payment processors operate under their own terms and privacy policies
- Analytics and advertising services may collect data according to their policies
- You may opt-out of certain third-party integrations through privacy settings
9. Disclaimers and Limitations of Liability
9.1 Service Availability
- We strive for continuous Platform availability but cannot guarantee 100% uptime
- Services may be temporarily unavailable for maintenance or technical issues
- We reserve the right to modify or discontinue features with reasonable notice
- Users acknowledge that internet connectivity affects service quality
9.2 Content Accuracy
- While we curate content carefully, we cannot guarantee accuracy of all information
- User-generated content reflects individual opinions, not GMA's views
- Music availability may change due to licensing agreements
- Users should verify important information independently
9.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- GMA'S LIABILITY IS LIMITED TO THE AMOUNT PAID FOR SERVICES IN THE PAST 12 MONTHS
- WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
- THIS INCLUDES DATA LOSS, BUSINESS INTERRUPTION, OR LOST PROFITS
- SOME JURISDICTIONS DO NOT ALLOW LIABILITY LIMITATIONS
9.4 Warranty Disclaimer
- SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
- WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED
- THIS INCLUDES WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PURPOSE
- WE DO NOT WARRANT THAT SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED
10. Indemnification
You agree to indemnify, defend, and hold harmless GMA, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of the Platform
- Your violation of these Terms
- Your infringement of third-party rights
- Content you submit or share
- Your interactions with other users
11. Termination
11.1 Termination by You
- You may terminate your account at any time through account settings
- Termination does not relieve you of obligations incurred before termination
- Some provisions of these Terms survive termination
11.2 Termination by GMA
We may suspend or terminate your account if you:
- Violate these Terms or community guidelines
- Engage in fraudulent or illegal activities
- Provide false or misleading information
- Fail to pay subscription fees
11.3 Effect of Termination
Upon termination:
- Your access to the Platform will be discontinued
- User-generated content may be removed
- Certain data may be retained as required by law
- Outstanding obligations remain in effect
12. Dispute Resolution
12.1 Informal Resolution
- We encourage users to contact us directly to resolve disputes
- Our support team will work to address concerns promptly
- Many issues can be resolved through direct communication
12.2 Binding Arbitration
- Disputes that cannot be resolved informally will be subject to binding arbitration
- Arbitration will be conducted according to established arbitration rules
- You waive the right to participate in class-action lawsuits
- Some jurisdictions may not enforce arbitration agreements
12.3 Governing Law
- These Terms are governed by the laws of Malawi
- Any disputes will be resolved in courts of competent jurisdiction
- International users may have additional rights under local law
13. Modifications to Terms
13.1 Updates and Changes
- We may modify these Terms periodically
- Material changes will be communicated through email or platform notifications
- Continued use of the Platform constitutes acceptance of modified Terms
- If you disagree with changes, you must discontinue use of the Platform
13.2 Version Control
- The effective date at the top of these Terms indicates the current version
- Previous versions may be available upon request
- Users are responsible for reviewing Terms periodically
14. General Provisions
14.1 Severability
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect.
14.2 Entire Agreement
These Terms, together with our Privacy Policy and any additional agreements, constitute the entire agreement between you and GMA.
14.3 Assignment
You may not assign or transfer your rights under these Terms without our written consent. GMA may assign these Terms without restriction.
14.4 Force Majeure
We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.
14.5 Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
15. Contact Information
For questions about these Terms and Conditions:
Legal Department
Email: legal@gospelmusic.africa
General Support
Email: support@gospelmusic.africa
Postal Address:
Gospel Music Africa
Legal Department
HumChi Medias Limited Box 17 Muloza
Mulanje,Blantyre, Malawi
By using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for being part of the Gospel Music Africa community.